Our Reviews
James M|2015 Buick LaCrosse
Confirmed Service Customer
11/14/2025
It was a nice visit. I was glad to get the Transmission Fluid replaced and the wait time was OK. Thanks very much for your Service..............James Moser
11/15/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONCORD, NC
Norma L|2020 GMC Yukon
Confirmed Service Customer
4/28/2026
Mark Geene is always on top of communicating the process of the repairs and service. He also works hard to make sure our extended warranty is put to use!
WILLIAM GEAN
4/30/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
MOUNT PLEASANT, NC
Debbie B|2026 GMC Terrain
Confirmed Service Customer
4/29/2026
I had oil change and tire rotation. Everything was fine except they did not check all fluids as wiper fluid message came on 2 days later stating low. It took a full gallon for me to fill so I know they missed checking that fluid level. I’ll. Be sure to look at that next time
MICHAEL GILBERT
5/1/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HARRISBURG, NC
Brian L|2026 GMC Sierra 1500
Confirmed Service Customer
5/19/2026
Great experience. Highly recommend this dealership for service and buying.
CHRISTOPHER PROPHET
5/20/2026
Thank you for the fantastic recommendation. We are thrilled to hear you had a great experience with both service and sales during your visit. Your support means a great deal to us, and we look forward to assisting you again in the future.
CHINA GROVE, NC
Sandra A|2020 Buick Encore GX
Confirmed Service Customer
5/19/2026
The service I required for my car was completed in an efficient manner.
CHRISTOPHER PROPHET
5/20/2026
Thank you for your thoughtful feedback. We are glad to hear your vehicle service was completed efficiently and with care. Your support means a great deal to us, and we look forward to assisting you again.
GRANITE QUARRY, NC
Barry D|2025 GMC Sierra 1500
Confirmed Service Customer
3/18/2026
I will always take my GMC truck for service hey, do excellent work.I would tell all my friends and family
CHRISTOPHER PROPHET
3/18/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CHARLOTTE, NC
Kirsten B|2024 GMC Terrain
Confirmed Service Customer
5/4/2026
I appreciated the extra help when I was backing out of the service bay. Mr. Mike really tried to look out for me.
MICHAEL GILBERT
5/5/2026
Thank you for your thoughtful feedback. We’re glad Mike provided such attentive assistance and helped ensure your safety while backing out, and we look forward to supporting you again on your next visit.
CONCORD, NC
Gwendolyn W|2017 Buick LaCrosse
Confirmed Service Customer
5/10/2026
Car taken on time for lube, oil, emissions level and safety inspection. Work completed in about 45 minutes. The service writer Mike Gibson, explained the work done and was very pleasant and helpful. Only Ben Mynatt does work on my cars. Very satisfied customer. Gwen Walker
MICHAEL GILBERT
5/11/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CHARLOTTE, NC
Mrs. T|2024 GMC Acadia
Confirmed Service Customer
5/11/2026
Courteous staff upon delivery and oil change took appropriate amount of time.
MICHAEL GILBERT
5/13/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
GOLD HILL, NC
Karen C|2024 GMC Terrain
Confirmed Service Customer
3/3/2026
Fast, accurate service
CHRISTOPHER PROPHET
3/4/2026
Thank you for the positive review. We’re glad you experienced fast and accurate service, and we look forward to helping you again whenever you need us.
CONCORD, NC
Keith S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/30/2026
Good people and a good dealership. All expectations were met with excellence.
KEITH SOFFA
5/2/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
HARRISBURG, NC
Christopher Z|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/13/2025
Your staff was nice and professional. I ordered a dash cam for my truck and had your personal install it and unfortunately it was installed incorrectly (the dash cam keeps rebooting) I called the manufacturer and they said it was not installed correctly.
11/14/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
MONROE, NC
Karen C|2024 GMC Terrain
Confirmed Service Customer
12/22/2025
Prompt service. Quickly repaired. Personable employees.
12/23/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONCORD, NC
Mrs. H|2022 Buick Envision
Confirmed Service Customer
4/3/2026
The service guy that checked me in was extremely excellent
MICHAEL GILBERT
4/3/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CONCORD, NC
Len L|2020 Buick Envision
Confirmed Service Customer
5/13/2026
My service attendant, Michael Gilbert, was pleasant, helpful and efficient. My oil change was done in 1 hour! at a reasonable price.
MICHAEL GILBERT
5/14/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CHARLOTTE, NC
Gregory T|2020 GMC 1500 Sierra
Confirmed Service Customer
5/22/2026
Chris Proffitt is GREAT TO WORK WITH! Along with Stuart Rayle as well!!!
CHRISTOPHER PROPHET
5/23/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
STANLEY, NC
Michael F|2024 GMC Sierra 1500
Confirmed Service Customer
9/17/2025
Excellent service! Had an appointment for the complimentary service that came with the purchase of the vehicle (oil change and tire rotation). In and out of there in 30 minutes.
9/18/2025
We’re happy to hear your complimentary service went smoothly and quickly. Getting you in and out efficiently while providing excellent care is exactly what we aim for, and we’ll keep it that way!
KANNAPOLIS, NC
Shelia M|2013 GMC Terrain
Confirmed Service Customer
4/8/2026
Service completed as promised
MICHAEL GILBERT
4/9/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HARRISBURG, NC
Thomas C|2026 GMC Terrain
Confirmed Service Customer
4/22/2026
Mike, in service, is a great guy. He’s always informative and helps me be aware of all routine services I may overlook. Very appreciative of his expertise!
MICHAEL GILBERT
4/23/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
CHINA GROVE, NC
Howard B|2023 Buick Envision
Confirmed Service Customer
12/26/2025
Chris Prophet was great
12/27/2025
We appreciate your positive words about Chris. It’s wonderful to know he made such a great impression. Thanks for sharing your experience with us.
CONCORD, NC
Tim H|2021 GMC 1500 Sierra
Confirmed Service Customer
3/26/2026
Chris did a great job at getting my extended warranty insurance company to cover the repair.
CHRISTOPHER PROPHET
3/27/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CONCORD, NC
Mr D|2012 GMC 1500 Sierra
Confirmed Service Customer
5/3/2026
Great service and always friendly.
ETHAN TUCKER
5/5/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CONCORD, NC