Our Reviews

Christopher Z|2025 GMC Sierra 2500 HD

Confirmed Service Customer

11/13/2025

Your staff was nice and professional. I ordered a dash cam for my truck and had your personal install it and unfortunately it was installed incorrectly (the dash cam keeps rebooting) I called the manufacturer and they said it was not installed correctly.

11/14/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

MONROE, NC

Debbie B|2026 GMC Terrain

Confirmed Service Customer

4/29/2026

I had oil change and tire rotation. Everything was fine except they did not check all fluids as wiper fluid message came on 2 days later stating low. It took a full gallon for me to fill so I know they missed checking that fluid level. I’ll. Be sure to look at that next time

MICHAEL GILBERT

5/1/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HARRISBURG, NC

Howard B|2023 Buick Envision

Confirmed Service Customer

12/26/2025

Chris Prophet was great

12/27/2025

We appreciate your positive words about Chris. It’s wonderful to know he made such a great impression. Thanks for sharing your experience with us.

Business Response

CONCORD, NC

Gregory T|2020 GMC 1500 Sierra

Confirmed Service Customer

5/22/2026

Chris Proffitt is GREAT TO WORK WITH! Along with Stuart Rayle as well!!!

CHRISTOPHER PROPHET

5/23/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

STANLEY, NC

Michael F|2024 GMC Sierra 1500

Confirmed Service Customer

9/17/2025

Excellent service! Had an appointment for the complimentary service that came with the purchase of the vehicle (oil change and tire rotation). In and out of there in 30 minutes.

9/18/2025

We’re happy to hear your complimentary service went smoothly and quickly. Getting you in and out efficiently while providing excellent care is exactly what we aim for, and we’ll keep it that way!

Business Response

KANNAPOLIS, NC

Karen C|2024 GMC Terrain

Confirmed Service Customer

3/3/2026

Fast, accurate service

3/4/2026

Thank you for the positive review. We’re glad you experienced fast and accurate service, and we look forward to helping you again whenever you need us.

Business Response

CONCORD, NC

Keith S|2024 GMC Sierra 2500 HD

Confirmed Service Customer

4/30/2026

Good people and a good dealership. All expectations were met with excellence.

KEITH SOFFA

5/2/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

HARRISBURG, NC

Karen C|2024 GMC Terrain

Confirmed Service Customer

12/22/2025

Prompt service. Quickly repaired. Personable employees.

12/23/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CONCORD, NC

Tim H|2021 GMC 1500 Sierra

Confirmed Service Customer

3/26/2026

Chris did a great job at getting my extended warranty insurance company to cover the repair.

3/27/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

CONCORD, NC

Shelia M|2013 GMC Terrain

Confirmed Service Customer

4/8/2026

Service completed as promised

MICHAEL GILBERT

4/9/2026

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

HARRISBURG, NC

Gregory C|2020 GMC 1500 Sierra

Confirmed Service Customer

8/19/2025

My story, I made my appointment, drove to the dealership, got my truck serviced, and drove back home, end of story!

8/21/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

STANLEY, NC

James M|2015 Buick LaCrosse

Confirmed Service Customer

11/14/2025

It was a nice visit. I was glad to get the Transmission Fluid replaced and the wait time was OK. Thanks very much for your Service..............James Moser

11/15/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CONCORD, NC

Thomas C|2026 GMC Terrain

Confirmed Service Customer

4/22/2026

Mike, in service, is a great guy. He’s always informative and helps me be aware of all routine services I may overlook. Very appreciative of his expertise!

MICHAEL GILBERT

4/23/2026

Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!

Business Response

CHINA GROVE, NC

Norma L|2020 GMC Yukon

Confirmed Service Customer

4/28/2026

Mark Geene is always on top of communicating the process of the repairs and service. He also works hard to make sure our extended warranty is put to use!

WILLIAM GEAN

4/30/2026

Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!

Business Response

MOUNT PLEASANT, NC