Our Reviews
William H|2011 Buick Enclave
Confirmed Service Customer
7/28/2025
Very good service
7/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Ben Mynatt Buick GMC
CHARLOTTE, NC
Lois H|2025 Buick Enclave
Confirmed Sales Customer
7/30/2025
Samantha Furr was great to deal with and assisted us in the purchase of the new car.
SAMANTHA FURR
7/31/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
MOUNT PLEASANT, NC
Tim M|2012 GMC Sierra
Confirmed Service Customer
8/2/2025
Had the air bag replaced per recall
8/3/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ben Mynatt Buick GMC and we hope to see you again soon! Please let us know if there is anything else we can do for you; we are more than happy to help!
CONCORD, NC
Arthur S|2023 GMC Canyon
Confirmed Service Customer
8/2/2025
Stopped in to get my lights checked out and a faulty tps. They got the light ordered and fixed the tps and even repaired a tire.
8/3/2025
Hello, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
SALISBURY, NC
David F|2025 GMC Sierra 1500
Confirmed Sales Customer
7/24/2025
I bought my truck from Tony Steward by just talking to him on the phone. I've never purchased a vehicle without seeing it before. He made it easy and thoroughly covered everything in detail. I live about 200 miles from your dealership. My Son-in-law bought a truck from Tony last year and recommend him. He lives in Mt. Pleasant. To put things in perspective Tony is great and I'll probably buy another vehicle from him in the future.
TONY STEWART
7/25/2025
Tony’s dedication to going the extra mile—literally and figuratively—is what makes him such an asset to our team. We’re so grateful for your trust, especially purchasing sight-unseen, and we look forward to helping with your next vehicle, wherever you are!
KINGSPORT, TN
Daniel R|2025 GMC Sierra 1500
Confirmed Sales Customer
8/1/2025
Professional, friendly, no nonsense
JESSICA ZANABRIA
8/2/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
IRON STATION, NC
Jackie H|2018 GMC Acadia
Confirmed Service Customer
8/1/2025
Great service
8/2/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LOCUST, NC
Beverly C|2023 GMC Acadia
Confirmed Service Customer
8/11/2025
Great
8/12/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GASTONIA, NC
John C|2025 GMC HUMMER EV Pickup
Confirmed Sales Customer
7/22/2025
Stuart is the best!
WILLIAM RAYLE
7/23/2025
We couldn’t agree more—Stuart truly is the best! Thank you for highlighting him and sharing the love. Great team members make great experiences, and we’re lucky to have both on our side.
DAVIDSON, NC
Ben W|2025 GMC Sierra 1500
Confirmed Sales Customer
8/11/2025
The absolute easiest truck purchase I’ve ever completed. The salesperson (Ken) and sales manager (Reggie) made the buying experience a pleasure. Arrangements were even made to deliver my truck as I live in another state!! World Class Service
KENNETH MANN
8/12/2025
Congratulations on your new vehicle! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Ben Mynatt Buick GMC and we hope to see you again soon!
NORTH MYRTLE BEACH, SC
James N|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
8/10/2025
Quick in and out inspection
8/11/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
CONCORD, NC
Karen C|2024 GMC Sierra 3500 HD
Confirmed Service Customer
7/29/2025
Very helpful, knowledgeable and pleasant representatives. Even my sales person...Jessica checked on us.
7/31/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONCORD, NC
Armey B|2025 Buick Envision
Confirmed Sales Customer
8/4/2025
Sales manager Reggie and associate sales representative Samantha Furr made me feel right at home during this purchase. I was refreshments, even dinner because it got late. Being treated like a family member was unlike any service I’ve ever had a Dealership. I will refer all my friends and family to Ben Mynatt.
SAMANTHA FURR
8/5/2025
We’re honored by your words and thrilled that Reggie and Samantha made you feel so genuinely welcome. From the refreshments to the thoughtful care during a late night, we’re proud to treat every customer like family. Thanks for trusting us—and for sharing that trust with your loved ones.
CHARLOTTE, NC
David T|2019 GMC Acadia
Confirmed Service Customer
8/11/2025
Thank you for asking for my personal feedback. Let me start off thanking Mr. Chris Proffitt for assisting me and helping me get my vehicle repaired. He was on it and did an awesome job getting me in and out in one day. It's nice to see that you have a benchmark service writer once again. I personally rate him "EXCELLENT" However, I was somewhat disappointed with some of the repair work that was performed. I originally came it to have the thermostat changed out due to service engine error that occurred while driving to work that same day. Also, I elected to have rear brakes installed and the brake fluid changed / flushed out for the entire system, however after the work was completed and returned home I checked things out after waiting 30 min. I removed the brake fluid reservoir cap because I couldn't see where the brake fluid level was. The fluid was over filled and literally spilled off the top rim after opening. The inside of the cap looked dirty as well as if it fell or placed somewhere that attracted dust. the worst part was the new brake fluid looked dirtier than when I brought it in. Personally, at every oil change I perform (roughly 3000 - 3600 miles), I also use a new syringe to suck out as much the brake fluid from the reservoir and re-fill using top grade brake fluid. I keep that fluid extremely clean and now very disappointed how it looks dirty and used. Lastly, all the bleeder valves did NOT have the little rubber covers or grommets. That really hit home for me. In truth, paying the amount of money for these jobs is absorbingly high, but I chose to do it. I also deserve the best repair service for the money. I take optimal care of my vehicle and do expect the same when I pay for service. Maybe I should have talked with the mechanic first. Mechanic rating maybe will need a little help and being young, I know he will learn to pay better attention to detail. If I do decide to have future service, I will entertain a good discussion with the mechanic working on my vehicle. Thank you, DNT
8/12/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
CONCORD, NC
Travis C|2025 GMC Sierra 1500
Confirmed Sales Customer
7/30/2025
Tony Stewart was awesome.
TONY STEWART
7/31/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
CAMDEN, NC
Michael F|2024 GMC Sierra 1500
Confirmed Service Customer
9/17/2025
Excellent service! Had an appointment for the complimentary service that came with the purchase of the vehicle (oil change and tire rotation). In and out of there in 30 minutes.
9/18/2025
We’re happy to hear your complimentary service went smoothly and quickly. Getting you in and out efficiently while providing excellent care is exactly what we aim for, and we’ll keep it that way!
KANNAPOLIS, NC
Christopher Z|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/13/2025
Your staff was nice and professional. I ordered a dash cam for my truck and had your personal install it and unfortunately it was installed incorrectly (the dash cam keeps rebooting) I called the manufacturer and they said it was not installed correctly.
11/14/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
MONROE, NC
Tim H|2021 GMC 1500 Sierra
Confirmed Service Customer
3/26/2026
Chris did a great job at getting my extended warranty insurance company to cover the repair.
3/27/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CONCORD, NC
Gregory T|2020 GMC 1500 Sierra
Confirmed Service Customer
5/22/2026
Chris Proffitt is GREAT TO WORK WITH! Along with Stuart Rayle as well!!!
CHRISTOPHER PROPHET
5/23/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
STANLEY, NC
Larry L|2016 Chevrolet Traverse
Confirmed Service Customer
8/12/2025
Good service. Kept vehicle clean.
8/13/2025
We’re glad your service went well and that your vehicle was kept clean! Attention to detail is always a priority for us, and we look forward to providing the same great care on your next visit—you’re always welcome here.
CONCORD, NC
Preston B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/12/2025
Easy and simple
TONY STEWART
8/13/2025
We’re glad your experience was easy and simple! Making service convenient is always our goal, and we look forward to keeping every future visit just as smooth—we’re here for you anytime you need us.
UNION GROVE, NC
James M|2015 Buick LaCrosse
Confirmed Service Customer
11/14/2025
It was a nice visit. I was glad to get the Transmission Fluid replaced and the wait time was OK. Thanks very much for your Service..............James Moser
11/15/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONCORD, NC
Debbie B|2026 GMC Terrain
Confirmed Service Customer
4/29/2026
I had oil change and tire rotation. Everything was fine except they did not check all fluids as wiper fluid message came on 2 days later stating low. It took a full gallon for me to fill so I know they missed checking that fluid level. I’ll. Be sure to look at that next time
MICHAEL GILBERT
5/1/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HARRISBURG, NC
Howard B|2023 Buick Envision
Confirmed Service Customer
12/26/2025
Chris Prophet was great
12/27/2025
We appreciate your positive words about Chris. It’s wonderful to know he made such a great impression. Thanks for sharing your experience with us.
CONCORD, NC
Karen C|2024 GMC Terrain
Confirmed Service Customer
12/22/2025
Prompt service. Quickly repaired. Personable employees.
12/23/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CONCORD, NC
Shelia M|2013 GMC Terrain
Confirmed Service Customer
4/8/2026
Service completed as promised
MICHAEL GILBERT
4/9/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HARRISBURG, NC
Karen C|2024 GMC Terrain
Confirmed Service Customer
3/3/2026
Fast, accurate service
3/4/2026
Thank you for the positive review. We’re glad you experienced fast and accurate service, and we look forward to helping you again whenever you need us.
CONCORD, NC
Norma L|2020 GMC Yukon
Confirmed Service Customer
4/28/2026
Mark Geene is always on top of communicating the process of the repairs and service. He also works hard to make sure our extended warranty is put to use!
WILLIAM GEAN
4/30/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
MOUNT PLEASANT, NC
Keith S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/30/2026
Good people and a good dealership. All expectations were met with excellence.
KEITH SOFFA
5/2/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
HARRISBURG, NC
Gregory C|2020 GMC 1500 Sierra
Confirmed Service Customer
8/19/2025
My story, I made my appointment, drove to the dealership, got my truck serviced, and drove back home, end of story!
8/21/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
STANLEY, NC
Thomas C|2026 GMC Terrain
Confirmed Service Customer
4/22/2026
Mike, in service, is a great guy. He’s always informative and helps me be aware of all routine services I may overlook. Very appreciative of his expertise!
MICHAEL GILBERT
4/23/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
CHINA GROVE, NC